Please reach us at info@ogutmek.com if you cannot find an answer to your question.
My Orders
Why shop at Öğütmek?
As Öğütmek's patron, you get to...
- Access a healthier caffeine drink for your afternoon pick-me-ups.
- Support a coffee lover's vision to bring the adventure and art of making Turkish coffee to more Singaporeans.
- Plant a tree! For a limited period in our exciting collaboration with Onelion, receive a Special Edition Onelion Premium Arabica coffee bean pack worth $7 with each coffee grinder purchase, and in return Onelion plants a tree for each pack gifted! Head here to see Our Community Impact.
How will I know when my order is out for delivery?
All items ship out 2-3 days from date of purchase. Once your item is out for delivery, you will receive a tracking email.
Can I cancel my order?
Sure! For items that have been paid for but not fulfilled, please drop us an email at ogutmeksg@gmail.com for us to manually cancel your entire order backend, and process a full refund immediately.